FARGO electronics DTC500 Series - Resolving the Printer Not Reading Encoded Magnetic Track Data

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DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
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Resolving the Printer not reading Encoded Magnetic Track Data
Step Procedure
1 Verify that the cards are loaded properly with the Magnetic Stripe facing down
and towards the back of the Printer.
2 Verify that the card is encoded with magnetic data by using a magnetic imager
or developer solution.
3
Use WordPad (a Windows 95/ 98/ ME/ NT/ 2000/XP word processing program
in the Accessories Program Group), as shown on the next page.
a. Open the program and type in: ~1%JULIEANDERSON^1234567890?
b. Select File > Page Setup and click on the Printer button.
c. Ensure that the DTC500 Series Card Printer/Encodersis selected and click
on OK.
d. Change all the margin settings to zero (0) and click on OK.
e. Go to File on Menu Bar and select Print. (Note: The Printer should then
feed a card into the Encoder and magnetically encode it.)
4
Caution: Ensure that the Coercivity of the cards matches the setting
in the driver.
5 Compare the settings for the card reader to the settings in the driver.
6
Caution: Ensure that the Magnetic Stripe on the card is free of
scratches or voids.