RESTRICTED USE ONLY FARGO Electronics, Inc.
DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
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Updating the LCD Firmware
Step Procedure
1 Make sure the Printer is powered ON, connected to the PC, and in its READY
mode.
2
From the Firmware Updater program, click on the Select Update File button.
3
Go to the folder (already saved in the update file), select it, and click Open.
(Note: The file name, location, and version will appear in the Firmware Updater
window, as shown on the next page.)
4
Click on the Select Printer button and select the specific FARGO Printer model,
click OK.
5
Click on the Send Update button to bring up the Sending Update to Printer
dialog, as shown on the next page.
6 Wait a few minutes while the Firmware updates itself. Check the Printer's LCD
for the status. When the update is complete, the LCD will indicate if the update
was successful.
• If Upgrade Successful is displayed, click Exit on the Sending Update to
Printer dialog screen. Press the Printer's EXIT button. When prompted,
turn the Printer power OFF for a few seconds and then back ON to complete
the update process. As the Printer restarts, the new Firmware version
appears on the LCD.
• If the upgrade was not successful, the LCD will display Upgrade Failed or
Upgrade Firmware Now on boot up.
• If this message is received, try updating the Firmware again.
Continued on the next page
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