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DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
53
Resolving the Headlift Error Message
Symptom: The Printer was unable to raise or lower the Printhead.
Step Procedure
1
Press the Resume button to retry.
2 If the Headlift does not rotate, check the Headlift Motor (A000124) to ensure
that it is running.
3 If the Headlift Motor is not running, replace the Headlift Motor. See the
Replacing the Headlift Motor (A000124) procedure in the next two pages.
4 If the head cycles but does not stop at the position every time, check the
Headlift Sensor as described in Sensor Testing
on page 184.
5
If the Headlift Sensor is failing, replace it. See the Replacing the Headlift
Sensor (A000126) in the next two pages.
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