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DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
212
Updating the Main Firmware (continued)
Step Procedure
8
Wait: The Firmware update will now take a few minutes.
Check the Printer's LCD for the status. (Note: When the update is complete,
the LCD will indicate if the update was successful.)
9
If the Upgrade Successful is displayed, click on Exit on the Sending Update to
Printer dialog screen.
10
Press the Printer's Exit button.
11 When prompted, turn the Printer power OFF for a few seconds and then back
ON to complete the update process. (Note: As the Printer restarts, the new
Firmware version appears on the LCD.)
12
a. If the upgrade was not successful, the LCD will either display Upgrade
Failed or Upgrade Firmware Now on boot up.
b. If this message is received, try updating the Firmware again.
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