14.6 Software Upgrades
Figure 302: Software Upgrade Utility - Software Image Uploaded
6. Read and follow the instructions in each of the pre-flight checks. The pre-flight checks
can differ depending on the type of upgrade, but typical checks include the following:
l Delete all outstanding administration alerts (see "Admin Alerts" on page 407).
l Close all outstanding service tickets (see "Service Tickets" on page 408).
l Stop all active backup jobs (see your backup application).
l Make sure all replication jobs are complete or nearly complete (see "ETERNUS
CS800 Replication Overview" on page 340).
l Make sure space reclamation is complete or nearly complete (see "Space
Reclamation" on page 423).
l Download a system diagnostics file and transfer the file to a safe repository off the
ETERNUS CS800 (see "System Diag File" on page 416). The system diagnostics file
can help in resolving problems if they occur.
7. After you have completed all pre-flight checks, confirm that you are ready to continue
by selecting the Confirmation check box.
8. To begin the upgrade process, click Install.
Read the onscreen information to learn what to expect during the upgrade. The
bottom status bar displays installation progress, and a message displays if a reboot is
required. Depending on the type of upgrade, the ETERNUS CS800 may be placed in
service mode for about 30 minutes. While in service mode, the system will shut down
all backup and replication services. If necessary, the ETERNUS CS800 will restart after
the upgrade is complete.
The Install button is disabled if there are any outstanding administration alerts
or service tickets.
ETERNUS CS800 429
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