GERAFT LOGIQ P9/P7
D
IRECTION 5604324, REVISION 11 DRAFT (JANUARY 24, 2019) SERVICE MANUAL
3-66 Section 3-14 - Agent Configuration (R3 only)
Use Agent Configuration to:
• Edit and configure the following:
- Enterprise server, Select “Production” for install base. Select “Staging”for test purpose
- Enterprise host name in the agent
- Enterprise port number in the agent
- Proxy server, Proxy port in the agent, Consult institutions’ IT personnel for Proxy settings
- CRM number in the agent. The default CRM Number is same as the serial number prefixed with
"LP9P7".
-Display name in the agent
• Enter the user name and password for the proxy
• Reset the edited unsaved value
• Update contact details
For more information, see "Agent Configuration" of Common Service Desktop (R3 only) section on
Page 3-74.
!! NOTICE:
If you want to activate Request for Service (RFS), you need the verified CRM Number. The Serial
Number must be registered with only one CRM Number.
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