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Hatteras HN4000 User Manual

Hatteras HN4000
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920550-5020 Rev 14 HN4000 Hardware Installation Guide
A
Contacting Hatteras Networks
E
E.1 Hatteras Networks Technical Support Center
❒ E‐mailaccesstotheTechnicalAssistanceCenterisavailableat:
support@hatterasnetworks.com
❒ Thetoll‐freeHatterasNetworksTechnicalAssistanceCenterphonenumber(fromthe
USA)is:
1.866.694.2883
❒ FromoutsidetheUSA,theHatterasNetworksTechnicalAssistanceCenterphonenumber
(toll)is:
1.919.991.5475
E.2 Customer Portal Website
ToaccesstheHatterasNetworksCustomerPortalwebsite,gotowww.hatterasnetworks.com,
andclicktheCustomerPortalbutton.
FromtheCustomerPortal,youcandownloadsystemsoftware,productdocumentation,opera‐
tionsnotes,trainingdocuments,andtechnicalwhitepapers.
Ifyoudonothaveacustomerportalaccount,pleasecontactyouraccountmanageroraccount
systemsengineer
E.3 Repair and Return Address
BeforeyoureturnaproducttoHatterasNetworks,youmustobtainaReturnedMaterials
Authorization(RMA)numberfromtheHatterasNetworksTechnicalAssistanceCenter.
TheHatterasNetworksNorthAmericanrepairandreturnaddressis:
HatterasNetworks,Inc.
523DavisDr,Suite500
Durham,NC27713
USA
........

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Hatteras HN4000 Specifications

General IconGeneral
BrandHatteras
ModelHN4000
CategorySwitch
LanguageEnglish