5. Maintenance and Support
!
Do not vacuum the fan opening as this may cause damage to the fan. The
fan opening is located on the left-hand side (as seen from the front) of the
instrument. Damage caused by non-recommended cleaning methods is not
covered by the product warranty.
5.4. Service
The instrument monitors its internal hardware and software and reports problems to the
display screen (see Troubleshooting Section). If the instrument, for some reason, does
not work properly and needs to be serviced, please contact your Distributor or Heska
Corporation Customer Support for technical assistance at 1-800-464-3752.
• The Heska Element COAG
™
Analyzer has no user-serviceable parts.
•
There is a battery on the computer board inside the instrument. Replacement of
this battery must be carried out by an authorized service provider.
•
The Heska Element COAG
™
Analyzer has an anti-tampering device. The warranty
is voided if the instrument is opened by a non-authorized service provider.
5.5. Disposal of the Heska Element COAG
™
Analyzer
The Heska Element COAG
™
Analyzer contains electronic circuits and battery, therefore,
local regulations for electric equipment disposal should be followed in disposing of the
instrument.
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