Troubleshooting 139
General diagnosis flowchart
The General Diagnosis flowchart provides a generic approach to troubleshooting.
If you are unsure of the problem, or if the other flowcharts do not fix the
problem, use the following flowchart.
Item Refer to
1 "Symptom Information (on page 136)"
2 "Loose Connections (on page 154)"
3 "Service Notifications"
4 Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
5 Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
6 • Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
• "Hardware Problems (on page 151
)"
7 • "Server Information You Need (on page 187)"
• "Operating System Information You Need (on page 188
)"
8 "Contacting HP Technical Support or an Authorized Reseller
(on page 186
)"
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