146 HP ProLiant ML370 Generation 4 Server Reference and Troubleshooting Guide
OS boot problems flowchart
Symptoms:
•
•
•
•
Server does not boot a previously installed operating system
Server does not boot SmartStart
Possible Causes:
Corrupted operating system
Hard drive subsystem problem
Item Refer to
1 HP ROM-Based Setup Utility User Guide
(http://www.hp.com/servers/smartstart
)
2 "POST Problems ("POST Problems Flowchart" on page 144)"
3 • "Hard Drive Problems (on page 165)"
• Controller documentation
4 "HP Insight Diagnostics (on page 126)"
5 • "Loose Connections (on page 154)"
• "CD-ROM and DVD Drive Problems (on page 158
)"
• Controller documentation
6 Server user guide or setup and installation guide, located on
the Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
7 • "Operating System Problems (on page 178)"
• "Contacting HP Technical Support or an Authorized
Reseller (on page 186
)"
8 • "Hardware Problems (on page 151)"
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(http://www.hp.com/products/servers/platforms
)
9 "General Diagnosis Flowchart (on page 139)"
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