v Review network topology to ensure Firewall policy does not prohibit connection
initiation from the Tivoli Enterprise Monitoring Server hub.
v Review "Transport opened" on the Tivoli Enterprise Monitoring Server to ensure
at least one transport service is common between it and this Tivoli Enterprise
Monitoring address space.
z/OS-based installations problems and resolutions
This section describes problems that might occur with a z/OS-based installation.
How do you change monitoring server storage parameters using
the Configuration Tool?
About this task
You can increase the following storage-related parameters if IBM Software Support
personnel instructs you to do so:
v Web Services SOAP Server
v startup console messages
v communications trace
v storage detail logging and associated intervals
v minimum extended storage
v primary and extended maximum storage request size
v language locale
v persistent datastore parameters
Use the following steps to increase the storage-related parameters:
1. From the Configure the Tivoli Enterprise Monitoring Server main menu,
select the Specify configuration values option.
2. On the next panel, press F5=Advanced to open the Specify Advanced
Configuration Values panel. The next panel includes the following options:
v Enable OMEGAMON SOAP Server (applicable to a Hub Tivoli Enterprise
Monitoring Server only)
v Enable startup console messages
v Enable communications trace
v Enable storage detail logging and associated intervals
v Specify the Virtual IP Address (VIPA) type
v Specify the minimum extended storage
v Specify the primary and extended maximum storage request size
v Specify the language locale for globalization
v Specify the persistent datastore parameters
3. Customize the fields with the preferred values in the Specify Advanced
Configuration Values.
4. Select the Create runtime members option to regenerate the "DS#3xxxx Create
runtime members" job from the Configure the Tivoli EnterpriseMonitoring
Server main menu.
5. Submit the job and check for good condition codes.
6. Recycle the Tivoli Enterprise Monitoring Server.
104 IBM Tivoli Monitoring: Troubleshooting Guide
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