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IBM E027SLL-H - Tivoli Monitoring - PC - Unable to Run Gsk7 Ikm.exe; Cq*.Log Files Appear; SPD: Installing a Bundle on the Wrong Operating System, Architecture, or Kernel

IBM E027SLL-H - Tivoli Monitoring - PC
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Unable to run gsk7ikm.exe
About this task
Unable to run c:\IBM\ITM\GSK7\bin\gsk7ikm.exe as it fails with the following error
Failed to parse JAVA_HOME setting
On UNIX and Linux systems, complete the following steps:
1. Open console.
2. Get the IBM Java location by running the following script:
CANDLEHOME/bin/ CandleGetJavaHome
3. Export variable JAVA_HOME to point to the IBM Java path. For 64bit, gsk7ikm
has to be 64bit java.
4. Check the path for a local GSkit. This path is CANDLEHOME/config/
gsKit.config. GskitInstallDir points to a 32bit GSKit and GskitInstallDir_64
points to a 64bit GSKit.
5. Run GSKit key manager by running the following depending on your system
setup: GskitInstallDir/bin/ gsk7ikm_32 (32bit on HP) GskitInstallDir/bin/
gsk7ikm (32bit on Linux, Aix, or Solaris) GskitInstallDir _64/bin/ gsk7ikm_64
(64bit)
On Windows systems:
1. Run cmd.
2. Get the IBM Java location by running the following script:
CANDLEHOME\InstallITM\GetJavaHome.bat
3. Set the JAVA_HOME variable that points to the IBM Java location.
4. Get the GSKit location by running the following script:
CANDLEHOME\InstallITM\GetGSKitHome.bat
5. Change the directory to GSKit path\bin.
6. Run the gsk7ikm.exe file.
*_cq_*.log files appear
Some of the *_cq_*.log files are from seeding operations. So, exception messages
are expected by design.
SPD: Installing a bundle on the wrong operating system,
architecture, or kernel
When you attempt to install a bundle on a system that does not correspond to the
correct binaries (for example, installing a 32 bit bundle on a 64 bit system, or
installing a 2.4 kernel-level bundle on a 2.6 kernel-level system). Look at the logs
(Software Package Block (SPB) logs are located in the temporary directory of the
system, /tmp for UNIX or %temp% for Windows). These will show that GSKit could
not be installed.
To identify the right bundle for a particular system, the generated Software
Package Definition (SPD) file uses the naming convention: product_code
interp.spd. The interp tells you in which operating system, architecture, or kernel
the bundle can be installed.
Chapter 5. Installation and configuration troubleshooting 77

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