-rw-r--r-- 1 root root 67980 Snap.20120123.013937.11219.0003.trc
-rw-rw-r-- 1 root root 368926 javacore.20120123.013937.11219.0002.txt
-rw-rw-r-- 1 root root 163909461 heapdump.20120123.013937.11219.0001.phd
Example of an out of memory error in a Linux environment while running
the trcmd command to list reports:
root@TIP-TCR-Server:/root/rahuls/10-feb-12-logs]/opt/IBM/tivoli/
tipv2Components/TCRComponent/bin/trcmd.sh -username tipadmin -password
tippass -list -reports
JVMDUMP006I Processing dump event "systhrow", detai
l "java/lang/OutOfMemoryError" - please wait.
JVMDUMP032I JVM requested Heap dump using ’/root/rahuls/10-feb-12-logs/
heapdump.20120213.203152.17478.0001.phd’ in response to an event
JVMDUMP010I Heap dump written to /root/rahuls/10-feb-12-logs/heapdump.
20120213.203152.17478.0001.phd
JVMDUMP032I JVM requested Java dump using ’/root/rahuls/10-feb-12-logs/
javacore.20120213.203152.17478.0002.txt’ in response to an event
JVMDUMP010I Java dump written to /root/rahuls/10-feb-12-logs/javacore.
20120213.203152.17478.0002.txt
JVMDUMP032I JVM requested Snap dump using ’/root/rahuls/10-feb-12-logs/Snap.
20120213.203152.17478.0003.trc’ in response to an event
JVMDUMP010I Snap dump written to /root/rahuls/10-feb-12-logs/Snap.20120213.
203152.17478.0003.trc
JVMDUMP013I Processed dump event "systhrow", detail
"java/lang/OutOfMemoryError".
CTGTRQ010E Processing has ended because of an unexpected error.
Cause The Java runtime environment requires more than 512 MB maximum
memory for the processing Tivoli Common Reporting trcmd commands.
Solution
Delete any core files that were created.
Increase JVM heap size for the trcmd commands: In the trcmd script file
(trcmd.sh on Linux or UNIX), modify the JAVA_ARGS variable by adding
following options -Xms64m -Xmx768m,or-Xms64m -Xmx1024m if the problem
persists. Example of JAVA_ARGS after setting the maximum heap size:
JAVA_ARGS="-Dtcr.command.libs=${COG_LIB}:${TCR_LIB}:${BIRT_LIB}
-Xms64m -Xmx768m -Djava.util.logging.config.file=${TCR_CONF}/
reporting.logging.properties -Dlog4j.configuration=file://
${TCR_CONF}/log4j.properties.xml
-Dcom.ibm.tivoli.reporting.installdir=${TCR_HOME}
-Duser.home=${TCR_HOME}
-Dcom.ibm.tivoli.reporting.scenario=embedded"
Running OS Cognos Reports with Tivoli Common Reporting 2.1.1 on
64-bit AIX 6.1 results in error DPR-ERR-2056
When running OS Cognos Reports against a DB2 Tivoli Data Warehouse, you
might encounter error message DPR-ERR-2056, as depicted in the following
example:
The Report Server is not responding.
Handler trace back: [the_dispatcher] com.cognos.pogo.handlers.
performance.PerformanceIndicationHandler
[the_dispatcher] com.cognos.pogo.handlers.logic.ChainHandler
[service_lookup] com.cognos.pogo.handlers.engine.ServiceLookupHandler
[load_balancer] com.cognos.pogo.handlers.logic.ChainHandler
[lb_forwarder] com.cognos.p2plb.clerver.LoadBalanceHandler
[reportservicechain] com.cognos.pogo.handlers.logic.ChainHandler
[ifElseBirthandler] com.ibm.cognos.birtservice.logic.IfElseBirtHandler
246 IBM Tivoli Monitoring: Troubleshooting Guide
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