Chapter 14. Event synchronization troubleshooting
This section provides descriptions of and resolutions for problems you might
experience with event synchronization for Netcool/OMNIbus or Tivoli Enterprise
Console, including the forwarding situations and the Tivoli Enterprise Console
Rules Check Utility.
Event synchronization installation and configuration troubleshooting
This section contains general troubleshooting information that applies to event
synchronization installation and configuration.
Errors occur during installation of IBM Tivoli Monitoring event
synchronization
When installation of the IBM Tivoli Monitoring Event Synchronization component
is complete, the results are written to the itm_tec_event_sync_install.log file
located in the following directories:
v Windows:
The itm_tec_event_sync_install.log file is created in the directory defined by
the %TEMP% environment variable. To determine where this directory is defined
for the current command line window, run the following command:
echo %TEMP%
v UNIX-based systems:
The itm_tec_event_sync_install.log file is always created in the /tmp directory.
The following error is harmless and there is currently no resolution:
One or more errors occured during the replacement of files (tecSyncAllFile1)
with files (tecSyncAllFile1).
Refer to install log for more details.
One or more errors occured during the replacement of files (tecSyncAllFile2)
with files (tecSyncAllFile)1.
Refer to install log for more details.
One or more errors occured during the replacement of files (tecSyncAllFile3)
with files (tecSyncAllFile1).
Refer to install log for more details.
.
.
.
If the installation fails without any error messages, check the
itm_tec_event_sync_install.log file.
If you are installing event synchronization on Linux and see the message below in
the log file, you must install the libXp shared library and then run the event
synchronization installation program again:
java.lang.UnsatisfiedLinkError: /tmp/isjSlpnGj/jre/bin/libawt.so: libXp.so.6:
cannot open shared object file: No such file or directory
Netcool/OMNIbus Probe for Tivoli EIF does not start after
configuring the probe to use monitoring rules
If the Netcool/OMNIbus Probe for Tivoli EIF does not start after you have
configured the probe's tivol_eif.rules file to include itm_event.rules, check the
© Copyright IBM Corp. 2005, 2012 231
To Next Page
Loading...
Need help?
General
