Installing a Software Package Block (SPB) on top of an
existing, running IBM Tivoli Monitoring agent
When you attempt to install another IBM Tivoli Monitoring agent bundle using
Tivoli Configuration Manager (TCM) or the Tivoli Provisioning Manager (TPM) on
a system that has another IBM Tivoli Monitoring agent running, the second agent
is not successfully installed due to overlapping libraries and ports configuration.
To prevent this problem, stop the running agent, and use Tivoli Configuration
Manager (TCM) or Tivoli Provisioning Manager (TPM) to install the second agent.
Problems with the SPB file
If an Software Package Definition (SPD) file, created with the tacmd exportBundles
command, is moved to a different system to create an SPB, the files copied by the
tacmd exportBundles command need to be moved with the SPD file as well, and
the SOURCE_DIR in the default_variable section of the SPD file needs to be
updated to reflect the new directory where the agent files are located.
Installation was halted and receive message about active
install
If for any reason the installation was halted, either by invoking Ctrl-C or by a
power outage, if you then run uninstallation, you receive a message.
An install may currently be running in "/data/itmfp6_preUPGR" from the
following machine(s):Continue with this uninstallation [1-yes, 2-no; "2" is
default]?
Recovery from a hard kill of the installer is currently not a supported scenario
since the current installer does not have built-in rollback capability. Executing a
hard stop of the installer will leave some or all IBM Tivoli Monitoring functions
(including uninstall) in an unpredictable or disabled state.
However, you should be able to continue with the uninstallation after ensuring
that there is indeed no installation being run on the system.
Receive an install.sh error when installing two components or
agents in the same installation directory
Installing two components or agents in the same CANDLEHOME or installation
directory is supported as long as the user ID used to run the installation is always
the same.
Installing two components or agents in the same CANDLEHOME or installation
directory using different user IDs is not supported.
When attempting to install IBM Java 1.5.0 on Windows 64 bit
system nothing happens
Only 32-bit browsers are supported on the AMD 64 Windows environment due to
the lack of a native 64-bit Web Start or Java Plug-in supports.
78 IBM Tivoli Monitoring: Troubleshooting Guide
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