Table A-1 (Page 1 of 9). Service Request Numbers
SRN FRU List % Problem
10101 Disk drive module 100 Description: Disk drive motor stopped.
The disk drive module is bad.
Action: If this SRN was received by one
disk drive module only, then exchange
that disk drive module.
10112 None – Description: Format degraded. A format
operation has been ended before it has
completed.
Action: Use the Format service aid to
format the disk drive module.
1
xxxx
Disk drive module
Backplane assembly
99
1
Description: Disk drive module error.
Action: Exchange the FRU for a new
FRU.
Note: In this SRN, an
x
represents a
digit from 0 to F.
20PAA Disk drive module
SSA adapter card External
SSA Cables
Backplane assembly
Internal SSA Cable
45
45
6
2
2
Description: An open SSA link has been
detected.
Action: Run the Link Verification service
aid to isolate the failure. If the SSA
service aids are not available:
When the failing device is an SSA
Hot-Swap Disk Drive, go to “SSA
Maintenance Analysis Procedures
(MAPs)” on page 2-35.
When the failing device is not an SSA
Hot-Swap Disk Drive, go to the
service information for that device.
21PAA
to
29PAA
Disk drive module
SSA adapter card
External SSA Cables
Backplane assembly
Internal SSA Cable
45
45
6
2
2
Description: An SSA
threshold-exceeded-link error has been
detected.
Action: Run the Link Verification service
aid to isolate the failure. If the SSA
service aids are not available:
When the failing device is an SSA
Hot-Swap Disk Drive, go to “SSA
Maintenance Analysis Procedures
(MAPs)” on page 2-35.
When the failing device is not an SSA
Hot-Swap Disk Drive, go to the
service information for that device.
A-6 Service Guide
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