Step 1020-2
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table; then follow the
instructions given in the Action column.
Step 1020-3
Take the following actions:
1. Find the eight-digit error code in Chapter 3, “Error Code to FRU Index” on
page 3-1.
Note: If the eight-digit error code is not listed in Chapter 3, “Error Code to FRU
Index,” look for it in the following:
Any supplemental service manual for the device
The diagnostic problem report screen for additional information
The Service Hints service aid
The CEREADME file (by using the Service Hints service aid).
2. Perform the action listed.
Keyboard Type Action
Type 101 keyboard (U.S.). Identify by the size of
the Enter key. The Enter key is in only one
horizontal row of keys.
Record error code M0KBD001; then go to
“Step 1020-3.”
Type 102 keyboard (W.T.). Identify by the size of
the Enter key. The Enter key extends into two
horizontal rows.
Record error code M0KBD002; then go to
“Step 1020-3.”
Type 106 keyboard. (Identify by the Japanese
characters.)
Record error code M0KBD003; then go to
“Step 1020-3.”
ASCII terminal keyboard Go to the documentation for this type of ASCII
terminal and continue problem determination.
2-10 Service Guide
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