Table 3-1 (Page 20 of 24). Firmware Error Codes.
Error Code Description Action / Possible Failing FRU
40210011 A slow fan detected. Check:
1. Room operating temperature.
2. System fans.
x 40210014x A stopped fan detected.x Failing fan.
40A00000 System firmware IPL failure. 1. Surveillance mode control is from
the Service Processor (SP) Menus.
2. Verify that the system firmware
supports Service Processor
surveillance.
3. CPU card.
4. I/O board. (See notes on 3-1.)
5. Service processor.
6. If the problem persists, call the
support center for assistance.
40B00000 The operating system surveillance
interval exceeded.
1. Surveillance mode control is from
the Service Processor(SP) Menus.
2. Verify that the Operating System
(OS) Heartbeat Utility is installed
and has been activated.
3. Check for errors or unusual
conditions that might prevent the
OS from reporting Heartbeat
messages; such as system dump,
machine check or checkstop error.
Review the error log.
4. I/O board. (See notes on 3-1.)
5. Service processor.
6. If the problem persists, call the
support center for assistance.
40B00100 Surveillance timeout on CPU 1. 1. Check for errors or unusual
conditions that might prevent the
CPU from reporting Heartbeat
messages; such as system dump,
machine check or checkstop error.
Review the Service Processor error
log.
2. Replace the CPU card.
40B00101 Surveillance timeout on CPU 2. 1. Check for errors or unusual
conditions that might prevent the
CPU from reporting Heartbeat
messages; such as system dump,
machine check or checkstop error.
Review the Service Processor error
log.
2. Replace the CPU card.
Chapter 3. Error Code to FRU Index 3-21
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