Chapter 8. Drive Maintenance Procedures 8-37
10. Perform any of these procedures, then return here:
• “Determining Current Drive Microcode Level (E06 Only)” on page 8-37
• “Determining Current Dump Status (E06 Only)” on page 8-37
• “Offloading Dumps By Using Ethernet Port (E06 Only)” on page 8-37
• “Updating Microcode By Using Ethernet Port (E06 Only)” on page 8-38
• “Obtaining Microcode Image By Using Ethernet Port (E06 Only)” on page 8-39
11. After you have completed your Ethernet activity, type bye to exit the ftp session.
12. Remove the Ethernet cable from the ports at the back of the drive and from your
laptop. Lower the drive latch to the locked (down) position.
13. Go to “End of Call” on page 7-26.
Determining Current Drive Microcode Level (E06 Only)
Use this procedure to determine the current level of the drive microcode by using the
Ethernet port.
1. Perform the procedure “Connecting and Disconnecting Laptop From Drive (E06
Only)” on page 8-36 if you have not done so already.
2. Type ls or dir. The microcode level of the drive, along with the drive dump
information displays on your laptop. You may need this information in other
“E06 Only” procedures.
3. Return to the departure point in Step 10 on page 8-37 which brought you here.
Determining Current Dump Status (E06 Only)
Use this procedure to determine the current dump status by using the Ethernet port.
1. Perform the procedure “Connecting and Disconnecting Laptop From Drive (E06
Only)” on page 8-36 if you have not done so already.
2. Type ls or dir. The microcode level of the drive, along with the drive dump
information displays on your laptop. You may need this information in other
“E06 Only” procedures.
3. If there is no dump in the buffer, you will receive a response on your laptop like:
0000008017_D3I2_451_000001326764_f.dmp
4. If there is a dump in the buffer, you will receive a response on your laptop like:
0000008017_D3I2_451_000001326764.dmp (the existing dump in the buffer)
0000008054_D3I2_451_000001326764_f.dmp
The dump file in this example ends with “6764.dmp” (not with "_f.dmp").
5. Return to the departure point in Step 10 on page 8-37 which brought you here.
Offloading Dumps By Using Ethernet Port (E06 Only)
This procedure allows the CE to transfer a microcode dump from the drive to your
laptop by using the drive Ethernet port. You may be asked to produce this dump for
your next level of support.
1. Perform the procedure “Connecting and Disconnecting Laptop From Drive (E06
Only)” on page 8-36 if you have not done so already.
2. Type mget *.dmp (with a space between “mget” and the asterisk) to transfer the
current microcode dump that is in the drive buffer (if one exists), and the dump
you want to force. If there is no dump existing in the buffer, the drive will force a
dump, then it will transfer the forced dump to your laptop. The dump file
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