Chapter 1. Start Service 1-33
Tape Drive FRU ID (FID) Data
If you are working with a host-reported problem, attempt to find the FRU ID (FID)
and follow the action required in the following tables. The FID is in byte 14 of the
drive sense data — see “Field Replaceable Unit (FRU) ID” on page 1-31. If unable to
find the FID in the drive sense data at the host (as might be the case if the host only
logs a subset of the sense data), use the library Operator Panel to view the drive error
log (Top Menu → Service Mode → Error Logs) to find the CHK error code. If you are
unable to identify a CHK error code but you do have the sense key, additional sense
code (ASC), and additional sense code qualifier (ASCQ), then see “Tape Drive Sense
Data” on page 1-28.
Table 1-10. FID severity codes
Severity Code Meaning
FID1 Problem is acute. Drive requires immediate service attention
FID2 Problem is serious. Drive is operating in a degraded condition
FID3 Problem is moderate. Drive is operating in a degraded condition
FID4 Drive requires service, but operation is not affected
Table 1-11. Drive FID codes
FID Description Action Required
50 Encryption Configuration
100% Drive Canister
Encryption configuration installed during manufacturing is
incorrect. Drive canister must be replaced.
51 Encryption Self-Test (POST HW)
100% Drive Canister
Encryption hardware power on self test (POST) failed. Drive
canister must be replaced.
52 Encryption Self-Test (POST FW) Encryption firmware power on self test (POST) failed. See
FID E6 in this table.
53 Encryption Self-Test (Invoked)
50% Drive Canister
50% Microcode
An explicitly invoked encryption self test failed. See FID E6
in this table.
54 Encryption Self-Test (Automatic)
80% Drive Canister
20% Microcode
An automatically invoked encryption diagnostic failed.
55 Encryption Module Failure
80% Drive Canister
20% Microcode
An unexpected failure of hardware function occurred.
58 Encryption Error
100% Drive Canister
An error was detected during the encryption of data.
59 Decryption Error
25% Drive Canister
25% Microcode
25% EKM
25% Cartridge
An error was detected during the decryption of data.
5A Encryption External Key Manager (EKM)
Failure
An unexpected status was returned by the key manager.
Check library/proxy interface, check EKM log. Not a drive
or microcode problem. Requires investigation by customer.
5B Encryption PROXY Failure A failure or timeout occurred on the proxy interface. Check
library/proxy interface, check EKM log. Not a drive or
microcode problem. Requires investigation by customer.
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