Version 0.0.11 http://www.inepro.com
Table of Content
......................................................................................................................................................................... 165Import from IDIS
.................................................................................................................................................................................................................................................... 165
Introduction
.................................................................................................................................................................................................................................................... 166
Installation
.................................................................................................................................................................................................................................................... 170
Configuration
.................................................................................................................................................................................................................................................... 179
Starting the service
....................................................................................................................................................................... 180
2 Import from LDAP
....................................................................................................................................................................... 184
3 Create / Edit / Lookup Windows Login
....................................................................................................................................................................... 185
4 Configure Terminals
......................................................................................................................................................................... 185Configure PayCon
....................................................................................................................................................................... 187
5 Configure DocuPRO Devices
......................................................................................................................................................................... 188Configure Printer(s)
......................................................................................................................................................................... 189Configure Accounting Template
......................................................................................................................................................................... 195Configure Copier(s)
......................................................................................................................................................................... 196Configure Multifunctional(s)
....................................................................................................................................................................... 197
6 Configure CashPRO devices
......................................................................................................................................................................... 197Configure Vending machines
Change Interface Settings 199
USB Stick Procedure 201
Balance Scheduler 203
Scheduled Tasks 207
Troubleshooting 211
....................................................................................................................................................................... 213
1 Tracking User Issues
....................................................................................................................................................................... 214
2 Logs
....................................................................................................................................................................... 214
3 *.ini files
....................................................................................................................................................................... 215
4 Registry
....................................................................................................................................................................... 215
5 Error Messages
....................................................................................................................................................................... 216
6 Generic
......................................................................................................................................................................... 216Card can not be reloaded
......................................................................................................................................................................... 216Move credit to new card
......................................................................................................................................................................... 217Prices are not transfered to the terminal
......................................................................................................................................................................... 218Terminal is not sending the transactions
....................................................................................................................................................................... 219
7 PayCon II
......................................................................................................................................................................... 219Error 9 'Unknown Card'
......................................................................................................................................................................... 220Nine Digit Number
......................................................................................................................................................................... 221Connection Failed
......................................................................................................................................................................... 222'...Not allowed'
......................................................................................................................................................................... 222Trx. Log Full
......................................................................................................................................................................... 223Question Mark returns error message
....................................................................................................................................................................... 223
8 DocuPRO
......................................................................................................................................................................... 223User name doesn't match login
......................................................................................................................................................................... 224PayCon can not find print jobs
......................................................................................................................................................................... 224'Credit too low'
......................................................................................................................................................................... 225Error "Spool file not found"
....................................................................................................................................................................... 225
9 AccessPRO