Juniper ACX5048 - Chapter 21 Packing and Returning Components

CHAPTER 21
Packing and Returning Components
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Packing an ACX5000 Router or Component for Shipping on page 157
•
Returning an ACX5000 Router or Component for Repair or Replacement on page 158
Packing an ACX5000 Router or Component for Shipping
If you are returning an ACX5000 router or component to Juniper Networks for repair or
replacement, pack the item as described in this topic.
Before you pack a ACX5000 router or component:
•
Ensure that you have taken the necessary precautions to prevent electrostatic discharge
(ESD) damage. See Prevention of Electrostatic Discharge Damage.
•
Retrieve the original shipping carton and packing materials. Contact your JTAC
representative if you do not have these materials, to learn about approved packing
materials. See “Contacting Customer Support” on page 151.
Ensure that you have the following parts and tools available:
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ESD grounding strap.
•
Antistatic bag, one for each component.
•
If you are returning the chassis, an appropriate screwdriver for the mounting screws
used on your rack or cabinet.
This topic describes:
•
Packing an ACX5000 Router for Shipping on page 157
•
Packing an ACX5000 Router Components for Shipping on page 158
Packing an ACX5000 Router for Shipping
To pack a ACX5000 router for shipping:
1. Power down the router and remove the power cables. See “Powering Off an ACX5000
Router” on page 129.
2. Remove the cables that connect the ACX5000 router to all external devices.
3. Remove all field-replaceable units (FRUs) from the router.
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