Diagnostic information 2-69
7002-xxx
202 .11 Page did not cleanly exit
fuser or redrive area.
Fuser page count
between 100,000 and
199,999.
Page may be jammed in fuser exit or
redrive area.
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See “Fuser
assembly removal” on
page 4-79.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to “Fuser exit sensor
service check” on
page 2-138.
202 .12 Exit sensor covered too
long. Fuser page count
between 100,000 and
199,999.
Page may be jammed in fuser exit or
redrive area.
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See “Fuser
assembly removal” on
page 4-79.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to “Fuser exit sensor
service check” on
page 2-138.
202 .13 Page is covering narrow
media sensor during
warm up. Fuser page
count between 100,000
and 199,999.
• If page is not visible from front or rear
of the machine, partial piece may be
torn off in the fuser covering the
narrow media sensor.
• The narrow media sensor or flag may
be dislodged or damaged.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action