2-70 Service Manual
7002-xxx
202 .14 Exit sensor bounced.
Fuser page count
between 100,000 and
199,999.
Exit sensor assembly. Go to “Fuser exit sensor
service check” on
page 2-138.
202 .15 Never sent the divert
command to the stacker.
Fuser page count
between 100,000 and
199,999.
202 .16 Page is covering exit
sensor during warm up.
Fuser page count
between 100,000 and
199,999.
Something is keeping the exit sensor in a
covered position. A page may not have
been cleared from a prior jam.
Check the fuser and area
around the fuser assembly for
any signs of debris or pieces of
paper or media.
202 .17 Timeout waiting for the
page ahead. Fuser page
count between 100,000
and 199,999.
202 .18 Divert media command
issued too soon. Fuser
page count between
100,000 and 199,999.
202 .19 Virtual page timed out
waiting for the last page
of the job to be safe in
the stapler accumulator.
Fuser page count
between 100,000 and
199,999.
202 .20 Paper jam around fuser
exit or redrive area.
Fuser page count
between 200,000 and
299,999.
Paper may be jammed in fuser exit or
redrive area.
• Make sure the redrive door
is complete closed.
• Check the fuser for any
signs of wear or
contamination. If any are
found, replace the fuser
assembly. See “Fuser
assembly removal” on
page 4-79.
• Turn media over to reduce
+W curl.
• Check upper redrive
diverter and diverter spring
for any signs of damage, a
loose spring, or binding
parts. Repair the redrive as
necessary.
• Check any installed output
options(s) that may be
installed for correct
installation and alignment.
• The fuser exit sensor may
not be functioning properly.
Go to “Fuser exit sensor
service check” on
page 2-138.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action
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