Lexmark X642e - Page 121

Diagnostic information 2-83
7002-xxx
238 .02 Duplex exit sensor
covered.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
238 .03 Duplex input and exit
sensors covered.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
238 .04 Duplex doublefeed
sensor covered.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
238 .05 Duplex doublefeed
sensor covered.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
238 .06 Duplex doublefeed and
exit sensors covered.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
238 .07 Duplex doublefeed,
input, and exit sensors
are covered.
• Media left in the duplex and
Continue selected.
• Sensor is having mechanical or
electrical problems.
• Remove any sheets from
the duplex option.
• Try the duplex option again.
If it fails, try another duplex
option, if available. If one is
not available, replace the
duplex option.
239 .00 Feed error in duplex
unit.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .01 Jam declared by a smart
device. Immediate stop.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
239 .02 Jam declared by a smart
device. Homing allowed
stop.
• Mechanical feed error due to belt
slipping.
• Timing error due to feed system.
Replace the duplex option.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action