Diagnostic information 2-91
7002-xxx
250 .06 Page did not reach input
sensor.
Paper jam around the multipurpose tray. • Check for jam in tray.
• Check pick assembly and
controller card.
250 .07 Page was not properly
picked from
multipurpose feeder.
Paper jam around the multipurpose
feeder.
• Check for jam in tray.
• Check pick assembly and
controller card.
250 .08 Page was not properly
picked from
multipurpose feeder.
Paper jam around the multipurpose
feeder.
• Check for jam in tray.
• Check pick assembly and
controller card.
250 .09 Page was not properly
picked from
multipurpose feeder.
Paper jam around the multipurpose
feeder.
• Check for jam in tray.
• Check the pick assembly
and controller card.
250 .10 Page was not properly
picked from
multipurpose feeder.
Paper jam around the multipurpose
feeder.
• Check for jam in tray.
• Check pick assembly and
controller card.
250 .11 Failed to feed from
multipurpose feeder.
Pages in the paper path
have been flushed to the
output bin.
Paper jam around the multipurpose
feeder.
• Check for jam in tray.
• Check the pick assembly
and controller card.
260 .00 Paper jam near the
envelope feeder.
260 .01 Jam declared by a smart
device. Immediate stop.
260 .02 Jam declared by a smart
device. Homing allowed
stop.
260 .05 Envelope feeder pass
thru sensor never
became uncovered.
260 .06 Envelope feeder pass
thru sensor never
became covered.
260 .07 Failed to pick from the
envelope feeder.
Paper jam around the envelope feeder. • Remove feeder and clear
jam.
• Replace feeder.
260 .10 Page did not reach input
sensor from envelope
feeder.
Paper jam around envelope feeder • Remove feeder and clear
jam.
• Replace feeder.
260 .11 Page did not reach input
sensor from envelope
feeder.
Paper jam around envelope feeder • Remove feeder and clear
jam.
• Replace feeder.
260 .12 Page did not reach input
sensor from envelope
feeder.
Paper jam around envelope feeder • Remove feeder and clear
jam.
• Replace feeder.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action