2-92 Service Manual
7002-xxx
260 .13 Paper in envelope
feeder on warm-up.
260 .14 Page was not properly
picked from envelope
feeder.
Paper jam around envelope feeder. • Remove feeder and clear
jam.
• Replace feeder.
260 .15 Page was not properly
picked from envelope
feeder.
Paper jam around envelope feeder. • Remove feeder and clear
jam.
• Replace feeder.
260 .16 Failed to feed from
envelope feeder. Pages
in the paper path have
been flushed to the
output bin.
Paper jam around envelope feeder. • Remove feeder and clear
jam.
• Replace feeder.
290 .00 Static jam—ADF Interval
Sensor
• The paper may be stuck in the ADF
at or over the interval sensor.
• Interval sensor may be malfunction.
Go to “290.00 Error code
service check” on page 2-96.
290 .01 ADF Pickup Jam. The ADF attempted to stage a page but
the leading edge of the page did not
reach the interval sensor.
Go to “290.01 Error code
service check” on page 2-98.
290 .02 ADF Feed Jam. The leading edge of the page reached
the interval sensor but did not reach the
first scan sensor.
Check for proper operation of
the first scan sensor. If the
sensor is opening properly and
no other problem is found, go to
“290.02 Error code service
check” on page 2-100.
290 .10 Static jam—First Scan
Sensor.
Paper may be stuck in the ADF at the
first scan sensor or the first scan sensor
may be malfunctioning.
Check for any media or
obstruction over the first scan
sensor. If no problem is found,
go to “290.10 Error code
service check” on
page 2-102.
291 .00 Static Jam—Second
Scan Sensor.
Paper may be stuck in the ADF at the
second scan sensor or the second scan
sensor is not operating properly.
Check for any media or
obstruction over the second
scan sensor. If no problem is
found, go to “291.00 Error
code service check” on
page 2-104.
291 .01 First ADF Scan Sensor
Jam.
The second sensor detected the leading
edge of the paper but never detected the
training edge. The first scan sensor
detected the trailing edge of the paper.
Go to “291.01 Error code
service check” on
page 2-105.
291 .02 Second ADF Scan
Sensor
The first scan sensor has detected the
trailing edge of the page, but the second
scan sensor did not detect the leading
edge of the page.
Clear any media from the ADF
and close the cover. If this does
not fix the problem, then go to
“291.02 Error code service
check” on page 2-106.
292 .00 ADF Cover Open Jam The ADF cover was opened while the
ADF was scanning.
Clear any paper from the ADF
and close the cover. If this does
not fix the problem, then go to
“292.00 Error code service
check” on page 2-107.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action
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