2-108 Service Manual
7002-xxx
293 Error code service check
Paper missing jam.
Note: Before starting this service check, make sure the sensor cable is correctly installed.
FRU Action
1 ADF Check the ADF for any media that might be jammed in the ADF. Turn
the MFP off and then back on. Feed several sheets of media through
the ADF. If the error still occurs, go to step 2.
2
Paper present sensor Enter the Diagnostics Menu (turn on MFP while holding 3 and 6),
select SCANNER TESTS, and select Sensor Tests. Check the
paper present sensor for correct operation by inserting a sheet of
paper into the ADF paper tray to activate the paper present sensor. If
the sensor does not operate properly, go to step 3.
3
Paper present cable
Motor driver card
Measure the voltages shown in the table below:
If the voltages are incorrect, turn the power off, disconnect the cable
attached to CN10 on the motor driver card, and measure the voltages
in the table below:
If the voltages are incorrect, replace the motor driver card. If the
voltages are correct, replace the complete ADF assembly. See “ADF
complete assembly removal” on page 4-15.
Note: Whenever the complete ADF assembly is replaced, it is
necessary to perform scanner registration. See “Scanner
registration” on page 4-4.
Paper present sensor—interrupter type (normally closed)
Connector CN10 (motor driver card)
Pin number Sensor closed Sensor open
CN10—Pin 4 0 V dc 0 V dc
CN10—Pin 5 +4.3 V dc +0.25 V dc
CN10—Pin 6 +1.6 V dc +1.6 V dc
Note: All voltages are approximate values.
Paper present sensor—interrupter type
(normally closed)
Connector CN10 (motor driver card)
CN10—Pin 4 0 V dc
CN10—Pin 5 +4.3 V dc
CN10—Pin 6 +5 V dc
Note: All voltages are approximate values.
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