Diagnostic information 2-53
7002-xxx
54 .xx Serial option [x]
error
The MFP detects a serial error, such as framing, parity, or overrun on the
specified optional serial port. x is the number of the optional serial port.
• Make sure the serial link is set up correctly, and the appropriate cable is
in use.
• Make sure the serial interface parameters (protocol, baud, parity, and
data bits) are set correctly on the printer and host computer.
• Touch Continue to clear the message and continue processing the print
job; however the print job may not print correctly.
• Turn the MFP off and then on to reset it.
54 .xx Standard network
software error
The MFP firmware detects an installed network port, but cannot establish
communication with it.
• Touch Continue to clear the message and continue printing. The job
may not print correctly.
• The MFP disables attempts to communicate through the network
interface. No data may be sent or received.
• Reset the MFP.
• Program new firmware for the network interface.
55 .xx Unsupported option
in slot [x]
The MFP detects an unsupported option in the specified slot. x indicates the
number of the specified slot.
1. Turn the MFP off.
2. Unplug the power cord from the wall outlet.
3. Remove the unsupported option.
4. Connect the power cord to a properly grounded outlet.
5. Turn the MFP on.
56 .xx Parallel port [x]
disabled
A status request occurs over the parallel port, but the parallel port is
disabled.
Touch Continue. The MFP discards any data received on the parallel port.
Touch Reset Active Bin to reset the active bin for a linked set of bins.
56 .xx Serial port [x]
disabled
The MFP receives data across a serial port, but the port is disabled.
Touch Continue. The MFP discards any data received on the serial port.
Touch Reset Active Bin to change to another linked bin.
56 .xx Standard USB port
disabled
The MFP receives data through a USB port, but the USB port is disabled.
Touch Continue. The printer discards any data received through the USB
port.
Make sure the USB Buffer menu item is not set to Disabled.
Touch Reset Active Bin to change to another linked bin.
56 .xx USB port [x]
disabled
The MFP receives data through a specified USB port, but this USB port is
disabled. x is the number of the USB port.
Touch Continue. The MFP discards any data received through the specified
USB port.
Make sure the USB Buffer menu item is not set to Disabled.
Touch Reset Active Bin to change to another linked bin.
57 .xx Configuration
change, some held
jobs were lost
Model X646e only. The MFP fails to restore held jobs due to configuration
changes. The message appears once.
Some held jobs are not restored. They stay on the hard disk and are
inaccessible.
User attendance messages (continued)
Code
Sub
code
Primary message Description/action
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