2-58 Service Manual
7002-xxx
200 .07 Option tray never picked
a page.
Fail to feed from option. Possible causes
may include media edge locking, worn or
contaminated pick tires, stacking tray
beyond recommended fill line.
• Fan media and stack flat in
tray or MPF.
• Turn media over.
• Reduce amount of media
loaded to fill line.
• Replace pick tires.
Go to “Input sensor service
check” on page 2-146.
200 .08 Input sensor covered too
quickly
• Paper pre-staged in path.
• Bouncy input sensor.
• Check MPF and friction pad.
• Fan media and stack flat in
tray or MPF.
• Use different media.
200 .09 Did not receive proper
motor feedback to start
laser servo.
Motor connections Check the main drive motor
cable connections.
If no problem is found with
motor connections, go to “Main
drive service check” on
page 2-153.
200 .10 Printhead motor not
locked when page
crosses input sensor
• Printhead lock signal not working.
• Printhead control not working.
• Check printhead to system
card connections.
• Check printhead motor
system.
Go to “Printhead service
check” on page 2-165.
200 .11 Printhead motor fell out
of lock after page arrives
at input sensor
• Paper pre-staged in path.
• Lock signal went away.
• Check printhead to system
card connections.
• Check printhead motor
system.
Go to “Printhead service
check” on page 2-165.
200 .12 Timeout while waiting for
laser power adjustment.
200 .13 Input sensor covered
during warm-up
sequence.
Page still covering input sensor. Remove cartridge and make
sure input sensor is not covered
and is in upright position.
Go to “Input sensor service
check” on page 2-146.
200 .14 Gap too small • Paper pre-staged in path.
• Bouncy input sensor.
• Check MFP mechanism and
friction pad.
• Fan media and stack flat in
tray or MPF.
• Use different media.
200 .15 Laser power did not
settle
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action
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