Lexmark X642e - Page 97

Diagnostic information 2-59
7002-xxx
200 .16 Main drive motor error
possibly due to
mechanical load.
Main drive motor not working.
High mechanical load due to paper jam
or bind.
• Make sure paper path is
clear
• Check motor to system card
connections.
• Replace transport motor.
Go to “Main drive service
check” on page 2-153.
200 .32 Detected cover switch
bounce.
• Upper cover not fully closed.
• Cover switch not functioning
correctly.
Check cover switch for proper
function.
Go to “Cover closed switch/
cable service check—printer”
on page 2-125.
201 .00 Page did not reach exit
sensor. Fuser page
count between 0 and
99,999.
• Page jammed on fuser input guide.
• Page did not enter or exit fuser nip
cleanly.
• Exit sensor not functioning correctly.
• Check fuser entry guide for
toner build up.
• Check fuser for wear or
contamination. If problem is
found, replace the fuser
assembly. See “Fuser
assembly removal” on
page 4-79.
• The fuser exit sensor may
not be functioning properly.
Go to “Fuser exit sensor
service check” on
page 2-138.
201 .01 Main motor identification
failed.
Main drive motor
identification failed.
Fuser page count
between 0 and 99,999.
Main motor not working. Check motor connections to
motor and system board. If no
problem is found, go to “Main
drive service check” on
page 2-153.
201 .02 Page did not reach exit
sensor. Fuser page
count between 0 and
99,999.
• Page jammed on fuser input guide.
• Page did not enter or exit fuser nip
cleanly.
• Exit sensor not functioning correctly.
• Check fuser entry guide for
toner build up.
• Check the fuser for wear or
contamination. If a problem
is found, replace the fuser
assembly. See “Fuser
assembly removal” on
page 4-79.
• If no problem with wear or
contamination is found, go
to “Fuser exit sensor
service check” on
page 2-138
201 .03 Video never started with
page two inches past
the input sensor. Fuser
page count between 0
and 99,999.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Code
Sub
code
Description Possible causes Action