Lucent Technologies MERLIN LEGEND Release 6.1 System Programming

MERLIN LEGEND Communications System Release 6.1
System Programming Guide 555-661-111
Issue 1
August 1998
Programming Procedures
Page 3-384QCC Optional Features
3
Call Type Queue Priority Level 3
Use this procedure to assign a priority value (1 to 7) that determines the order in
which calls programmed to ring into the QCC queue are sent to QCC system
operator positions. A value of 1 is the highest priority. The QCC queue priority
level is assigned for the following types of calls:
■ Dial 0 calls (internal calls to the system operator)
■ DID calls to invalid destinations (unassigned extension numbers)
■ Calls to the Listed Directory Number (extension for the QCC queue)
■ Calls programmed to return to the QCC queue (returning from extending,
camped-on, held calls, and operator parked calls)
■ Group Coverage calls
■ Calls signed in (Follow) or forwarded to the system operator
■ Calls to a system operator extension number
This procedure does not include programming the QCC queue priority level for
individual lines or trunks to ring into the queue. See “QCC Queue Priority Level”
on page 73.
Summary: Call Type Queue Priority Level 3
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting 4
Valid Entries 1 to 7
Inspect No
Copy Option No
Console Procedure
2SHUDWRU→4XHXHG&DOO→&DOO7\SHV→Select call
type
→3ULRULW\→Drop→Dial priority level→(QWHU→
([LW→([LW→([LW→([LW
PC Procedure

→→→Select call type→→7
+
I→
Type priority level→→→→→

Lucent Technologies MERLIN LEGEND Release 6.1 Specifications

General

Brand	Lucent Technologies
Model	MERLIN LEGEND Release 6.1
Category	Conference System
Language	English