Mackie DL Series Reference Guide

Mackie DL806 and DL1608 Reference Guide
143
Noise / Hum
• Arealltheconnectionsgoodandsound?Makesurealloftheconnectingcablesworkandare  
securely connected at both ends. Try the same source signal in another channel, set up exactly
like the suspect channel.
• Areyouusingunbalancedcables?Swapthemoutwithbalancedcablestoseeifthatxestheproblem.
• Turntheinputgainsdownone-by-one.Iftheoendingnoisedisappears,it’seitherthatinputor 
whatever is plugged into it. If you unplug the whatever-is-plugged-into-it and turn the input gain
 backupandthenoiseisgone,it’sfromyourwhatever.
• Isphantompowerrequiredforthemicrophone?
• SometimesithelpstoplugalltheaudioequipmentintothesameACcircuitsotheysharea  
common ground. Make it so.
• Hasthebandbeentogetherlong?
No Interwebs
• Re-read“Chapter4:MixerHardware:WirelessSetup”[pages25-28].Thissectionisveryimportant 
and reading it cover-to-cover is the best troubleshooting.
• IsyouriPadconnectedtothecorrectwirelessnetwork?GotoiPadSettings>Wi-Fiandensurethat 
 itdidn’thopontotoadierentwirelessnetwork.
• DidyouselectthewirelessDL806orDL1608fromthetools>devicesscreen?
• AreyourunningthelatestandgreatestmasterfaderandDLSeriesrmware?GototheAppStore 
and check for an update as described on pages 30-31.
• DidyouconnecttheEthernetcabletothecorrectportontherouter?BesuretousetheLANport 
 andnottheWANport.
• DidyouconnectandthenpowerontheWi-FirouterBEFOREturningonthemixer?
• LeavetheMasterFaderandthenreturnbypressingtheHomebuttonontheiPad.
• ForcequittheMasterFaderapp.
• TryanotherEthernetcable.
• TryanotherWi-Firouter.
Repair
For warranty service, refer to the warranty information on page 190.
Non-warrantyserviceforMackieproductsisavailableatafactory-authorizedservicecenter.Tolocatethe
nearestservicecenter,visitwww.mackie.com,click“Support”andselect“LocateaServiceCenter.”Service
forMackieproductslivingoutsidetheUnitedStatescanbeobtainedthroughlocaldealersordistributors.
If you do not have access to our website, you can call our Tech Support department at 1-800-898-3211,
Monday-Fridayduringnormalbusinesshours,PacicTime,toexplaintheproblem.TechSupportwilltell
you where the nearest factory-authorized service center is located in your area.

Mackie DL Series Specifications

General

Brand	Mackie
Model	DL Series
Category	Music Mixer
Language	English