Motorola MC31XX Series Integrator Guide

8 - 6 MC31XX Series Mobile Computer Integrator Guide
Mobile computer turns
itself off.
Mobile computer is
inactive.
The mobile computer turns off after a period of inactivity. This period
can be set from one to five minutes, in one-minute intervals.
Battery is depleted. Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. For more information see,
Install Main
Battery on page 1-7
.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
Touch screen not
calibrated correctly.
Re-calibrate the screen.
From the mobile computer,
Demo window double-tap the Ctl Panel
icon and double-tap on Touch Calibrate . Follow the screen
prompts.
The system
crashed.
Warm boot the system. To perform a warm boot, see
Resetting the
Mobile Computer on page 1-11
.
A message appears
stating that the mobile
computer memory is
full.
Too many files
stored on the
mobile computer.
Delete unused memos and records. If necessary, save these
records on the host computer.
Too many
applications
installed on the
mobile computer.
Remove unused installed applications from the mobile computer to
recover memory.
The mobile computer
does not accept scan
input.
Scanning
application is not
loaded.
Verify that the mobile computer is loaded with a scanning
application.
Unreadable bar
code.
Ensure the symbol is not defaced.
Distance between
scan window and
bar code is
incorrect.
Ensure the mobile computer is within proper scanning range.
Mobile computer is
not programmed for
the bar code type.
Ensure the mobile computer is programmed to accept the type of
bar code scanned.
Mobile computer is
not programmed to
generate a beep.
If a beep on a good decode is expected and a beep is not heard,
check that the application is set to generate a beep on good decode.
Battery is low. Check the battery level. When the battery is low, the mobile
computer automatically goes into suspend mode.
Table 8-1 Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution

Motorola MC31XX Series Specifications

General

Brand	Motorola
Model	MC31XX Series
Category	Handhelds
Language	English