4 - 16 MC31XX Series Mobile Computer Integrator Guide
Mobility Services Platform
The MSP 3 Client Software is a set of software components that come pre-installed on the MC31XX. The MSP 3
Client software consists of the following components:
The RD Client provides support for MSP 3 Staging functionality, provides support for the MSP 3 Legacy Staging
process, and provides support for backward-compatible legacy MSP 2.x Legacy Staging functionality.
Insufficient data
available to complete
record
-21 A HEX file download was attempted but the HEX file is invalid. Ensure the file
is in proper HEX file format.
Invalid Symbol HEX file -23 A HEX file download was attempted but the HEX file is invalid. Ensure the file
is in proper HEX file format.
Unrecognized or
unsupported HEX
record
-24 The HEX file being downloaded contains an invalid or unrecognized HEX
record. Ensure the file is in proper HEX file format.
Invalid data in HEX file -25 The HEX file being downloaded contains invalid data. Ensure the file is in
proper HEX file format with valid HEX data.
Exceeded max size -26 The download file is too large to fit into the space allocated for it. Either make
the file smaller or increase the space allocated for it by altering the partition
table.
Partition is not valid on
this device
-27 The downloaded file specifies a partition entry that does not exist on the
device. Only download files that are valid for this device, or change the
partition table so that the new file is valid on the device.
Wrong destination
code
-28 A specific partition was chosen from the Bootloader main menu but the file
selected for download was for another partition. Ensure that the partition
selected from the Bootloader main menu matches the file selected for
download.
Non-contiguous record
found
-30 A HEX file download was attempted but the HEX file is invalid. Ensure the file
is in proper HEX file format.
Timed Out - No data -31 Bootloader was waiting for data from the source device but timed out before
receiving any. Check the source device connectivity and retry.
Invalid file format -33 The file format is invalid. Only HEX files are supported by Bootloader.
Partition Table not Valid -34 The size of flash memory is different than that described in the partition table.
Retry the download with the correct partition table file.
Invalid data in file -35 The .bin or .sig file being downloaded contains invalid data. Ensure the file is
in proper file format.
File cannot be loaded
to this unit
-38 The file contains valid data that indicates it cannot be loaded onto the device.
File validation failed -40 The file has either been signed incorrectly, or contains data that indicates
that it cannot be loaded onto the terminal.
Table 4-1
Bootloader Errors (Continued)
Error Text
Error
Number
Probable Cause