Industrial gear units – Operating and Assembly Instructions
108 B 1050 en-1819
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7.8 Repair information
Please keep the type plate data at hand when making enquiries to our Service department.
7.8.1 Repairs
In case of repair, the gear unit or geared motor must be delivered to the following address
Getriebebau NORD GmbH & Co. KG
Service
Getriebebau-Nord-Straße 1
22941 Bargteheide
In case of a repair by NORD, no warranty can be accepted for customer's attachments, e.g. encoders
or external fans.
Please remove all parts which were not included in the original scope of delivery from the gear unit or
the motor.
Before making a return, NORD Service must be contacted and the reason for the return and the expected
delivery date must be stated in writing. In addition, at least one contact for queries should be stated.
This is important in order to keep repair times as short and efficient as possible.
7.8.2 Internet information
Specific national operating and maintenance instructions in the available languages can be found on
our website: www.nord.com.
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