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Chapter 1 Troubleshooting
2. Level 1 FIP
2.1 Level 1 FIP
The level 1 FIP is the first step for trouble diagnosis. The level 1 FIP isolates the presence of various
troubles including error codes, and the level 2 FIP provides a guide for proceeding of the
troubleshooting.
2.2 Flow of Level 1 FIP
Ask the operator about trouble status
Is operator’s operating method correct?
Is error code displayed?
Instruct how to operate
Is trouble related to
image quality?
Does any error or jam occur, when the print
is done?
Level 2 FIP
Level 2 FIP
Image quality FIP
Other FIP
Y
N
N
N
Y
Y
N
Y
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