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Chapter 1 Troubleshooting
FIP-1.P13 Paper damage
Trouble substance
The paper comes out from the printer crumpled, folded or worn-out.
ESS and possible causative parts
- FUSER ASSY (PL8.1.20)
- Heat Roll
- Pressure Roll
- PWBA ESS (PL12.1.13)
- 150 FEEDER ASSY (PL5.1.1)
- EP CARTRIDGE
- BTR ASSY (PL8.1.21)
- Paper Cassette
- PLATE ASSY BTM (PL2.1.10, PL3.1.10, PL4.1.10)
- 150 Paper Feeder
- 250 Paper Feeder
- 250 FEEDER ASSY (PL6.1.11)
- 550 FEEDER ASSY (PL7.1.10)
- Option 550 Paper Feeder
Before commencing troubleshooting, check the paper transfer course. Make sure there is no foreign
articles on the transfer course, such as staples, paper clips, scraps of paper and so on.
Step
Check Yes No
1
Checking the paper feeding
Observe the paper feeding condition.
Is the paper fed crooked?
Go to FIP-1.P12
Skew.
Go to step 2.
2
Checking the paper condition
Have new, dry and recommended paper on.
Carry out a test printing.
(Refer to Chapter 2 Diagnostic [TEST PATTERN MODE
MENU].
Dose the problem still occur?
Go to step 3. End of work
3
Check the paper transfer course.
Check if there are any stains or obstacles on the paper
transfer course between the paper feeding tray and the exit
tray.
Are there any obstacles on the paper transfer course?
Go to step 4.
Remove the
obstacles or
stains from the
paper transfer
course.
4
Checking the rolls on the paper transfer course
Check all the rolls on the course, where the paper transfer
between paper feeding entrance tray and exit tray, and
check if there are any stains, wear or damages.
Are there any stains, wear or damages on the rolls in the
paper transfer course?
Go to step 5.
Replace the
damaged or
worn-out rolls.
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