Oki Data CONFIDENTIAL
42615101TH Rev.8 181 /
Table 7-1-2 Service Call Error (2/7)
Service call
042:Error
~
044:Error
Service call
051:Error(C5400)
Service call
052:Error(C5400)
Power off/on
070:Error(C5400)
Power off/on
072:Error xx
Power off/on
073:Error xxxxxxxx
Power off/on
074:Error xxxxxxxx
075:Error xxxxxxxx
Failed access to Flash set
directly on CU board.
Is CU Fan connector set prop-
erly?
Is error recovered by replacing
fan?
Does error reoccur?
Does error reoccur?
Is CU assembly set properly?
Is error recovered by replacing
ARC/SPY/SPA board?
[C5200/C5150/C3100]
Is CU assembly set properly?
Fault again?
[C5400]
Is CU assembly set properly?
Is CU assembly set properly?
Run forced initialization
of Flash.
(Note that NIC-
F/W and Mac address
is deleted. After the
initialization, it is need
to download NIC-F/W
and/or Mac address by
Maintenance utility.)
In the case of before
CU-F/W G1.26/X1.26,
Press “+”, “-”, “CAN-
CEL” to turn power ON.
And after CU-F/W
G1.27/X1.27, execute
FLASH FORMAT of
MAINTENANCE MENU
of SYSTEM MAINTE-
NANCE MENU.
Release buttons when
[FLASH FORMAT]
appears, wait until [ON-
LINE] (2min) and
Replace ARC/SPY/SPA
board if symptom does
not change.
Connect properly.
Replace fan.
Replace SPA board.
Power OFF/ON.
Replace SPA board.
Power OFF/ON.
Replace SPA board.
Set properly.
Replace ARC/SPY/SPA
board.
Replace PU board (PRN)
Set properly.
Replace to high-
performance PC or
drop resolution of data
and print again.
Replace ARC/SPY board
Set properly.
Replace SPA board.
Set properly.
Replace ARC/SPY/SPA
board.
Flash File System
Error
CU Fan Error
Abnormal CPU
cooling fan on CU
board.
DMA Abort Error
detected in Image
processor.
PSE firmware
fault detected.
Engine I/F Error
I/F error between
PU-CU.
Video Error
Fault detected
when image data
is extended.
Video Error
Fault detected
when image data
is extended.
No
Ye s
No
Ye s
Ye s
No
Ye s
No
No
Ye s
Ye s
No
Ye s
No
Ye s
Error DescriptionMessage Cause Solution
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