Oki Data CONFIDENTIAL
42615101TH Rev.8 174 /
7. TROUBLESHOOTING PROCEDURES
7.1 Precautions before troubleshooting
(1) Confirm the basic inspection items described in the user manual.
(2) Obtain as much information regarding the problem from the user as possible.
(3) Check the printer in a condition close to that upon generating the problem.
7.2 Precautions before handling an abnormal image
(1) Confirm that the environment for using this printer is appropriate.
(2) Confirm that consumables (toner, drum cartridge) are replaced appropriately.
(3) Confirm that paper is accurate. Refer to paper specifications.
(4) Confirm that the drum cartridge is set appropriately.
7.3 Precautions upon handling an abnormal image
(1) Do not touch or allow foreign objects to contact the OPC drum surface.
(2) Do not expose the OPC drum to direct sunlight.
(3) Do not touch the fuser unit as it is heated significantly.
(4) Do not expose the image drum to light for longer than five minutes in room temperature.
7.4 Preparing for Troubleshooting
(1) Operator panel display
Problems that occur with the printer are indicated in the LCD.
Apply proper remedies according to the message indicated in the LCD.
7.5 Troubleshooting Procedure
Confirm the problem in the following method when the printer generates a problem.
Problem generated
Problem is displayed
in LCD.
Abnormal image
(or problems that are
not displayed in the
LCD)
Repair in detail using
troubleshooting flow
(see 7.5.2).
Repair in detail using
troubleshooting flow
(see 7.5.3).
Repair using the “LCD
message list” (see 7.5.1).
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