45376001TH Rev.1
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Oki Data CONFIDENTIAL
7. Troubleshooting and repair procedure
Error code Cause Error details Remedial measure
C5A3 Tray3 Software Error Change the Tray3
Board
C5A4 Tray2 Software Error Change the Tray2
Board
C5A5 Software Error Change the PU
Board
C5A6 Tray4 Software Error Change the Tray4
Board
C5B0 Duplex Clock Adjust Error Change the Duplex
C9A0 Offline stapler error Change the offline
stapler
E01A Occur jam and Paper on the
Transport Path
Take out the
jammed paper.
Change the sensor
Lever.
Change the PU
board.
E01B Occur jam around Fuser Unit Take out the
jammed paper.
Change the sensor
Lever.
Change the PU
board.
E02A Occur jam and Paper on the
Exit Path
Take out the
jammed paper.
Change the sensor
Lever.
Change the PU
board.
E061
E062
E063
E064
E065
Tray1 check paper size error
Tray2 check paper size error
Tray3 check paper size error
Tray4 check paper size error
MP Tray check paper size error
Change the paper
size or change the
paper in Tray.
E130 Occur jam with the Tray1 Take out the
jammed paper.
Change the sensor
Lever.
Change the Tray1
board.
Error code Cause Error details Remedial measure
E13A Tray1 paper remaining Take out the
jammed paper.
Change the sensor
Lever.
Change the PU
board.
E140 Occur jam with the Tray2 Take out the
jammed paper.
Change the sensor
Lever.
Change the Tray2
board.
E14A Occur jam and Paper on the
Tray2
Take out the
jammed paper.
Change the sensor
Lever.
Change the Tray2
board.
E150 Occur jam with the Tray3 Take out the
jammed paper.
Change the sensor
Lever.
Change the Tray3
board.
E15A Occur jam and Paper on the
Tray3
Take out the
jammed paper.
Change the sensor
Lever.
Change the Tray3
board.
E160 Occur jam with the Tray4 Take out the
jammed paper.
Change the sensor
Lever.
Change the Tray4
board.
E16A Occur jam and Paper on the
Tray3
Take out the
jammed paper.
Change the sensor
Lever.
Change the Tray4
board.
E202 Paper feed jam Take out the
jammed paper.
Change the sensor
Lever.
Change the PU
board.
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