HS-360X Handheld DPM Scanner User Manual 3-5
Maintenance and Technical Specifications
Note: If the scanner still experiences problems after performing these checks, contact
customer support at www.microscan.com.
Host displays scanned data
incorrectly.
Scanner is not programmed to
work with the host.
Scan the appropriate host type
programming symbol.
For RS-232, set the scanner's
communication parameters to
match the host's settings.
Program the proper editing options
(e.g., UPC-E to UPC-A
Conversion).
Scanner emits short low/short
medium/short high beep sequence
(power-up beep sequence) more
than once.
The USB bus may put the scanner
in a state where power to the
scanner is cycled on and off more
than once.
Normal during host reset.
Scanner emits 4 short high beeps
during decode attempt.
Scanner has not completed USB
initialization.
Wait several seconds and scan
again.
Scanner emits Low/low/low/extra
low beeps when not in use.
RS-232 receive error.
Normal during host reset.
Otherwise, set the scanner's RS-232
parity to match the host setting.
Scanner emits low/high beeps
during programming.
Input error, incorrect barcode or
Cancel barcode was scanned.
Scan the correct numeric barcodes
within range for the parameter
programmed.
Scanner emits low/high/low/high
beeps during programming.
Out of host parameter storage
space.
Change storage preference.
Scanner emits a power-up beep
after changing USB host type.
The USB bus re-established power
to the scanner.
Normal when changing USB host
type.
Scanner emits one high beep when
not in use.
In RS-232 mode, a <BEL>
character was received and Beep
on <BEL> option is enabled.
Normal when Beep on <BEL> is
enabled and the scanner is in RS-232
mode.
Scanner emits frequent beeps.
No power to the scanner.
Check the system power. If the
configuration requires a power
supply, re-connect the power
supply.
Incorrect host interface cable is
used.
Verify that the correct host
interface cable is used. If not,
connect the correct host interface
cable.
Interface/power cables are loose.
Check for loose cable connections
and re-connect cables.
Scanner emits five long low beeps
after a barcode is decoded.
Conversion or format error was
detected.
The scanner’s conversion
parameters are not properly
configured.
Ensure the scanner’s conversion
parameters are properly
configured.
Conversion or format error was
detected.
A barcode was scanned with
characters that can't be sent for
that host.
Change the barcode, or change to a
host that can support the barcode.
Problem Possible Causes Possible Solutions
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