Chapter 3 - How to...
When this happens the alignment system will NOT display the blue, green or red indicators which show how
close the scan head is to the patient.
To align the patient ensure the pupil is centered on the cross hairs on the touch screen.
3.4.8.4 How do I restart the scan head?
Scan head problems are often temporary and can usually be resolved by restarting the scan head following
these steps:
1. End the current session and shut down the device, see Shut down the scan head on page31.
2.
Switch the power back on.
3.
Log in to the scan head. Enter your username and password (all passwords are case sensitive).
Note
If you start up the scan head in error do NOT shut down the system during start up. If you need to shut down
the system wait until the start up has been completed, and the status indicator shows green and then select
on the touch screen to close the device.
3.4.8.5 How do I restart the image server?
Software problems are often temporary and can be resolved by restarting the PC.
Note
When restarting the image server:
l Ask scan head users to logout before shutting down the image server.
l Ask browser-based review client users to close Optos software.
1.
Close all applications on the PC.
2.
Select Start > Shut down > Restart to restart your PC. Exit any programs if prompted.
3.
Log on PC when prompted.
4.
You can now login to the scan head and re-open any Optos applications on the other PCs.
3.4.8.6 What should I do if the PC drive on the image server is full?
Ask your System Administrator to:
l Empty the PC Recycle Bin
l Empty the Temporary Internet files
l Archive and clear archived studies to recover disk space
If the image server is full it is likely that the system needs to be archived and cleaned up using the archiving
tools.
If you still experience problems please contact your Optos representative, see Contact us on page71.
Page 62 of 75 Part Number: G108707/8GME
English Copyright 2018, Optos plc. All rights reserved.
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