Detecting and Managing Faults 43
1. Check the event log.
In this example, a fault is displayed, indicating the following details:
■ Date and time of the fault.
■ EVENT-ID, which is unique for every fault
(21a8b59e-89ff-692a-c4bc-f4c5cccca8c8).
■ MSG-ID, which can be used to obtain additional fault information
(SUN4V-8002-6E).
■ Faulted FRU. The information provided in the example includes the part
number of the FRU and the serial number of the FRU. The FRU field provides
the name of the FRU (/SYS/MB for motherboard in this example).
2. Use the message ID to obtain more information about this type of fault.
a. Obtain the message ID from console output or from the Oracle ILOM show
faulty command.
b. Sign into the Oracle support site, http://support.oracle.com.
# fmadm faulty
TIME EVENT-ID MSG-ID SEVERITY
Aug 13 11:48:33 21a8b59e-89ff-692a-c4bc-f4c5cccca8c8 SUN4V-8002-6E Major
Platform : sun4v Chassis_id :
Product_sn :
Fault class : fault.cpu.generic-sparc.strand
Affects : cpu:///cpuid=**/serial=*********************
faulted and taken out of service
FRU : "/SYS/MB"
(hc://:product-id=*****:product-sn=**********:server-id=***-******-*****:
chassis-id=********:**************-**********:serial=******:revision=05/
chassis=0/motherboard=0)
faulty
Description : The number of correctable errors associated with this strand has
exceeded acceptable levels.
Response : The fault manager will attempt to remove the affected strand
from service.
Impact : System performance may be affected.
Action : Schedule a repair procedure to replace the affected resource, the
identity of which can be determined using ’fmadm faulty’.
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