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Hardware Diagnostics
If the hardware installed in this computer is not operating properly, you can use the PC-Diagnostic Utility to determine
whether or not there is a problem.
If the utility discovers a problem in the hardware, contact your technical support office.
Hardware below can be checked using this utility. (Software cannot be checked.)
CPU
Memory
Hard Disk
CD/DVD Drive
*1
Video Controller
Sound
*2
Modem
*3
LAN
Bluetooth
*4
Wireless LAN
*5
Wireless WAN
*6
USB
PC Card Controller
SD Card Controller
Smart Card
*7
Keyboard
Touch Pad
Touchscreen
*8
*1
Only when a port replicator with CD/DVD drive is connected. (CF-C1 Series)
*2
When the PC-Diagnostics Utility is running a loud beep will sound, so do not use headphones as this time. Note that a loud beep will
also sound when headphones are not used. (The beep will not sound if mute is using Windows.)
*3
Only for model with internal modem
*4
Only for model with Bluetooth
*5
Only for model with wireless LAN
*6
Only for model with wireless WAN
*7
Only for model with Smart Card
*8
Only for model with touchscreen (The display icon is displayed as “Touch Screen” for the model with digitizer as well.)
When the video diagnostic check is running, the display may flicker heavily or be distorted. When the audio diagnostic
check is running, sounds such as a loud beep may be generated from the speaker. These are not malfunctions.
Hardware that can be checked using the PC-Diagnostic Utility
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