Error Code Description Action
2B41, 2B42, 2B43, 2B44 Your printing mechanism isn't working
properly.
Reboot your meter and perform print head
maintenance. Refer to Clean the printer nozzle.
P2B4C There is a problem in the circuitry
between your meter and your print head.
Your print head is approaching the end of its
lifespan and must be replaced. You can re-seat
the current print head to help extend its life
while you are waiting for your replacement
part. To replace the print head refer to Clean or
replace the print head.
P20XX ,P21XX, E25XX,
E22XX, P2BXX
These are system error codes and my
require help from a Pitney Bowes
engineer to diagnose and correct.
1. Press Clear/Back (C). If nothing
happens in 5 seconds, turn off the
machine, wait 15 seconds, and turn the
machine back on.
2. If the error does not clear or the
problem persists, refer to Getting Help
and contact customer service.
2546 An internal communication error has
been detected with no specific cause.
Restart your meter. If the error code does not
clear or it returns refer to Getting Help and
contact customer service.
Troubleshooting
Pitney Bowes Operator Guide February, 2017 Page 221 of 226
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