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Emergency Unlocking the
Charging Gun
In case the AC charging gun cannot be
pulled out, try one of the following options to
unlock and then pull out the AC charging
gun:
Option 1: Press the central control button
on the driver door to unlock the vehicle and
then pull out the AC charging gun;
Option 2: Press the unlock button of the
intelligent key to unlock the vehicle and then
pull out the AC charging gun;
Option 3: Open the front compartment
hood, pull out the emergency release
charging port cable at the shown location in
the front compartment to unlock and then
pull out the AC charging gun.
If the charging gun still cannot be
pulled out, stop charging immediately
and contact an PROTON e.MAS service
outlet for countermeasure.
Towing
Lifting and Towing Instruction
This vehicle is a pure electric vehicle with
front wheel drive. You can use the following
towing methods to transport this vehicle:
1. Flat-bed type: The vehicle is loaded on a
towing truck.
2. Wheel-lifting type: The front wheels of
the vehicle is lifted off the ground, and
the rear wheels remain contact to the
ground.
• If the flat-bed type of towing service is
unavailable, the wheel-lifting type of
towing can be used to tow the vehicle
with the front wheels off ground.
• Both faulty vehicle and the tow truck shall
turn on their hazard warning lamps.
In case of Emergency
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