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Digital Mailing system
iX-7PRO Series
quadient iX-7PRO Series User Manual
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Apr-15-2022
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Table of Contents
Table of Contents
2
Safety Information
6
Safety Requirements
8
How to Disconnect Your Mailing System
11
Emergency Stop
12
How to Enable an Emergency Stop
12
Symbols Used
13
2 Meet Your Mailing System
14
System Layout
16
Accessories
21
Control Panel Features
24
Connections
28
How to Turn the Mailing System to Sleep/Soft off Mode
31
Power Management
31
How to Turn the Mailing System to off Mode
32
3 Processing Mail
34
How to Sort Mail
36
Preparing and Starting Your Work Session
36
How to Log in and Start a Work Session
37
Choosing Stamp Type
40
How to Change the Current Type of Stamp
42
How to Use the Feeder
44
How to Set Postage for [Standard] Mail
46
Processing Examples
46
How to Process [Standard] Mail
50
How to Add Insurance
55
Dimensional Weighing - Automatic
57
How to Print Meter Tape Strips
60
How to Process Certified Mail
62
How to Process E-Certified Mail
63
How to Process International Mail
66
How to Process a Postcard
67
How to Set [Received] Mode Printing
72
How to Set [No Printing] Mail Processing
74
How to Set Postage for [Permit] Mail
76
Printing [Permit] Mail
76
How to Process [Permit] Mail
78
How to Set [Amount Correction] Mode Printing
83
Mail Corrections
83
How to Set [Redate] Mode Printing
86
Settings
90
How to Select a Permit
94
How to Use Standard Weighing
95
How to Enter the Weight Manually
96
How to Use Differential Weighing
98
How to Use Differential Weighing Automatic Label
100
How to Use Dynamic Weighing
102
How to Use Dynamic Weighing Batch Mode
103
Advanced Operations
116
How to Reset Batch Counters
116
How to Count Mail Pieces by Weighing
117
How to Fill the Automatic Label Dispenser
117
4 Imprints
120
How to Change the Date
122
Imprint Configuration
122
How to Move the Stamp (Print Offset)
128
Imprint Memories
129
How to Use Imprint Test
132
How to Use an Imprint Memory
134
5 Money Operations
136
Overview
138
How to Check the PSD (Meter) Funds
139
Managing Funds
139
How to Add Funds to the PSD
140
How to Unlock the PSD
142
Unlocking the PSD (Postal Inspection)
142
Low Funds Threshold
144
High Value Warnings
146
Funding PIN Code
148
Funds Data
149
6 Accounts and Access Control
152
Overview
154
Access Control
155
How to Change a Shared PIN Code
159
Account Modes
160
How to Display and Change to 'No Account' Mode
160
How to Display and Change to 'No Account with Access Control' Mode
162
How to Display and Change to 'Account with PIN Code' Mode
164
How to Display and Change the 'Account Mode
167
Managing Accounts
167
How to View / Edit Account Information
170
How to Activate / Deactivate an Account
171
How to Delete an Account
172
Creating Accounts
173
How to Create an Account
174
Managing Groups
177
How to Create a Group or a Subgroup
178
How to View/Edit a Group or a Subgroup
180
How to Activate / Deactivate a Group
182
How to Delete a Group or a Subgroup
183
How to Export an Account List
184
Import Export Accounts
184
How to Import Accounts
186
Managing Operators
189
How to Create an Operator
190
How to Modify an Existing Operator
191
How to Assign Accounts to an Operator
193
How to Activate / Deactivate an Operator
194
How to Delete an Operator
194
Account/Operator Reports
195
Advanced Reporting Functions
200
How to Activate/Deactivate Budgets and Surcharges
202
How to Modify the Period or Start the Day of Budgets
203
Change Current Account
204
How to Change Account
204
How to Change Account with a Barcode Scanner
205
7 Rates
208
How to Select a Rate
213
Rates
213
8 Reports
222
Generating a Report
224
How to Generate a Report
224
Available Reports
226
How to Generate the Account Report
226
How to Generate the Operator List Report
237
Advanced Reporting Reports
243
9 Online Services
248
Online Services Overview
250
How to Call Online Services Manually
251
OLS Call Types
251
How to Upload Report Data to the Online Services Server
253
Synchronize Call
254
Ping Server Diagnostic Test
256
Testing the Connection to Online Services
256
Test Server Diagnostic Test
258
System Online Services
261
Econfirmation Services
262
The Process in Your Mailroom
264
How to Process Econfirmation Items Using the WP
265
How to Display Econf Record List and Details
266
How to Modify an Econf Record Status
268
10 Configuring Your Mailing System
270
Settings Overview
272
Logging in / out as the Supervisor
273
How to Log in as Supervisor
274
How to Exit the Supervisor Mode
275
Display Settings
276
How to Adjust the Display Brightness
276
How to Change the Display Language
278
How to Enable / Disable the Beeps
280
How to Adjust the Time-Outs
282
System Time-Outs and Settings
282
High Value, Low Funds Warnings and PIN Codes
284
How to Set the High-Value Warning Amount
284
How to Set the Low-Funds Threshold
285
How to Set/Cancel a Funding PIN Code
286
How to Change the Default Weighing Type
288
Weighing Settings
288
How to Activate/De-Active the Automatic Weight Detection on the WP
289
How to Zero the Weighing Platform
291
How to Tare the Weighing Platform
293
How to Activate / De-Activate Checking on Zero Weight
295
How to Activate / De-Activate Epostage Mode
297
How to Set Dynamic Scale High Accuracy Mode
298
How to Set the Epostage Connection
298
How to Change the GEO Code
300
How to Change the Default Rate
304
Postage Imprint Default Settings
304
How to Change the Default Permit
305
How to Change the Default Text
307
How to Change the Default Slogan
308
How to Set the Default Printing Offset
310
How to Create an Imprint Memory
311
Imprint Memories
311
How to Edit / Modify an Imprint Memory
313
How to Delete an Imprint Memory
314
Default Sealing Mode
316
How to Set the Default Sealing Mode
316
How Set the Current Sealing Mode
317
Connection Settings
318
How to Set the Postal/Online Services Connection
318
How to Set LAN Parameters
319
How to Check/Adjust the Machine Time and Date
323
Time and Date Management
323
How to Set the Automatic Date Advance Time
324
11 Options and Updates
326
How to Access the Options and Updates Menu
328
Options and Updates Process
328
How to Read Messages
329
Using the Mailbox
329
How to Delete Messages
331
How to Display the Options
334
Managing Options
334
How to Load New Options
335
How to Add (or Cancel) a Text on the Stamp
336
Managing Custom Text Messages
336
How to Add a New Text Message
339
How to Display the List of Text Messages
339
How to Modify a Text Message
341
How to Delete a Text Message
343
How to Add (or Cancel) a Slogan on the Stamp
345
Managing Slogans
345
How to Display the List of Slogans
347
How to Modify a Slogan
347
How to Delete a Slogan
349
How to Download New Slogans
350
Position Slogan/Text
351
How to Check Your Rate Updates
353
Managing Postal Rates
353
How to Download New Postal Rates
354
How to Display the List of Permits
356
Managing Permits
356
How to Add Permits
357
How to Delete Permits
358
12 Maintaining
360
How to Change the Ink Cartridge
362
Ink Cartridge
362
How to Display Ink Level and Cartridge Data
365
How to Clean the Print Heads Manually
368
How to Align the Print Heads
369
How to Process the Wiper
371
How to Fill the Sealer Bottle
372
How to Turn the Sealer On/Off
372
Sealer
372
How to Adjust the Sealing Water Flow
375
How to Clean the Feeder Belts and Rollers
375
How to Clean the Mail Path Sensors
376
How to Calibrate the Touchscreen
377
Touchscreen Calibration
377
How to Run the Registration Update
378
Maintenance Processes
378
How to Remove the Base (Meter)
381
How to Withdraw the PSD (Meter)
384
13 Troubleshooting
388
How to Clear Mail Jammed in the Base
390
Machine Issues
390
How to Clean the Print Heads Automatically
391
How to Clean the Brushes and Sponge (Sealer)
392
How to Clear Mail Jammed in the Mixed-Size Feeder
542
How to Clear a Label Jammed in the Base
544
How to Remove Mail Jammed in the Dynamic Scale
544
Diagnostics
546
How to Access Diagnostic Data
547
How to Display Software Data
548
System Data
548
How to Display Hardware Data
549
How to Display the Machine Counters
549
Specifications
552
Mail Specifications
554
General Specifications
556
Operating Conditions
557
System Specifications
558
System Changes
559
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quadient iX-7PRO Series Specifications
General
Brand
quadient
Model
iX-7PRO Series
Category
Digital Mailing system
Language
English
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