Ricoh Aficio MP201SPF - Page 427

IFAX Troubleshooting
SM Appendix 4-23 D115/D116
Appendix:
Fax Trouble--
shooting
Guide
Communication
Route
Item Action [Remarks]
Between machine
and e-mail server
LAN settings in the
machine
 Check the LAN parameters
 Check if there is an IP address conflict
with other PCs.
[Use the “Network” function in the User Tools.
If there is an IP address conflict, inform the
administrator.]
Between machine
and e-mail server
1. E-mail account
on the server
 Make sure that the machine can log into
the e-mail server.
 Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]
2. E-mail server
 Make sure that the client devices which
have an account in the server can
send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]
Between e-mail
server and internet
1. E-mail account
on the Server
 Make sure that the PC can log into the
e-mail server.
 Check that the account and password
stored in the server are the same as in
the machine.
[Ask the administrator to check.]
2. E-mail server
 Make sure that the client devices which
have an account in the server can
send/receive e-mail.
[Ask the administrator to check.
Send a test e-mail with the machine’s own