IFAX Troubleshooting
D115/D116 4-24 SM Appendix
Communication
Route
Item Action [Remarks]
number as the destination. The machine
receives the returned e-mail if the
communication is performed successfully.]
3. Destination
e-mail address
Make sure that the e-mail address is
actually used.
Check that the e-mail address contains
no incorrect characters such as spaces.
Between e-mail
server and internet
Router settings
Use the “ping” command to contact the
router.
Check that other devices connected to
the router can sent data over the router.
[Ask the administrator of the server to check.]
Between e-mail
server and internet
Error message by
e-mail from the
network of the
destination.
Check whether e-mail can be sent to
another address on the same network,
using the application e-mail software.
Check the error e-mail message.
[Inform the administrator of the LAN.]
To Next Page
Loading...
